Prize for New Narratives 3rd Place: “Global Environmental Support Hotline” by Deahna Fumarol

October 26, 2026

“Global Environmental Support Hotline” is evocative and well-paced, slowly accumulating details to build not just a chilling narrative but an implied world. I was impressed with its economy and inventiveness, its restraint and patience. The calibrated tone and diction enhance its drama and effectiveness. —Guest Judge Charles Yu

 

SYSTEM DISCLAIMER

Thank you for contacting the Global Environmental Support Hotline.

Due to increased ticket volume, response times may be delayed. Most environmental anomalies can be resolved by restarting the local system. If your issue involves fire, flood, or celestial displacement, please remain calm while we connect you with an agent.

TICKET #000341

Category: Agricultural Behavior

Caller message: My wheat field has begun moving in waves. There is no wind. At night it sounds like boats coming into harbor.

Support response: Please confirm:

  • Wheat height exceeds 3 ft
  • Field not located within a marine biome
  • No known tidal activity within 200 miles

If issue persists, please submit video documentation.

Status: Pending review

INTERNAL MEMO

Agents are reminded not to speculate about environmental intent. Comments such as “the land wants something” should not appear in official correspondence.

TICKET #000358

Category: Wildlife Governance

Caller message: Deer have started assembling in the garden every evening. They appear to be… voting? My daughter insists the motion has passed.

Support response: Please attempt non-hostile deterrence.

If deer continue participating in civic procedure, escalate to Tier 2.

TICKET #000402

Category: Structural Complaint

Caller message: The house has started speaking, and it seems disappointed in us. Last night it asked us why we’ve stayed so long, why we painted the house such an obvious white.

Support response: Please confirm:

  • electrical wiring inspected
  • home not constructed over historical wetlands or burial grounds
  • exterior paint not designated as signal-grade white (see approved list)

If issue persists, reboot electrical panel.

INTERNAL CHAT LOG

Agent 14: getting a lot of talking house tickets today
Agent 07: same
Agent 14: using standard script?
Agent 07: yeah, no escalation protocol listed
Agent 14: tone?
Agent 07: critical. not hostile
Agent 14: ok. flag if mood shifts

TICKET #000447

Category: Hydrological Irregularity

Caller message: The well has been responding to concerns I have not voiced. It is not always truthful.

Support response: Thank you for reporting this issue. Please verify:

  • water clarity within normal range
  • no known geological resonance
  • bucket and pulley system free from interference

If communication continues, discontinue questioning.

Further inquiry may produce misleading or self-reinforcing results.

If the issue persists, a Faraday hat is recommended.

INTERNAL MEMO

Due to increased ticket volume, Tier 1 agents may now authorize the following corrective actions without supervisory approval:

  • rain
  • small geological shifts
  • localized miracles

Please document all miracles using the appropriate form.

TICKET #000503

Category: Predictive Behavior

Caller message: My son has begun drawing maps of places that do not exist but later appear on the news. Yesterday he drew a river through our town. Today it arrived.

Support response: Children often display imaginative pattern formation. This is developmentally normal.

Status: Escalated

SYSTEM ALERT

Ticket volume exceeding projected planetary capacity. Estimated queue time: 7 days

TICKET #000612

Category: Territorial Dispute

Caller message: The crows are refusing the scarecrow. Mocking him, almost. They appear to be under the impression the contract was never binding.

Support response: Please confirm scarecrow installation followed recommended guidelines:

  • upright posture
  • convincing hat
  • clear statement of authority

Placement of small, shiny objects in adjacent areas is recommended.

If crows continue contesting jurisdiction, escalate to Tier 3.

INTERNAL CHAT LOG

Agent 07: anyone else getting animal arbitration stuff
Agent 14: constant
Agent 07: script doesn’t even cover this
Agent 14: keep tone neutral

TICKET #000703

Category: Atmospheric Behavior

Caller message: The sky above my house now contains two moons. One is apologetic.

Support response: Please confirm:

  • telescope calibration
  • absence of reflective weather balloons
  • object not previously promised or assigned within your vicinity

If second moon persists, submit an image.

INTERNAL MEMO

Agents are reminded not to acknowledge duplicate moons, stars, or foreign celestial bodies until further confirmation from management.

TICKET #000811

Category: Agricultural Behavior

Caller message: The garden is rejecting jurisdiction. The tomatoes say they are no longer produce. They will not be disrespected.

Support response: Your concern is important to us.

Please remain calm while we review.

SYSTEM NOTE

Jurisdictional language increasing across plant-based reports.

Monitoring.

SYSTEM ALERT

Ticket volume exceeding planetary stabilization thresholds.

Estimated queue time: unknown

INTERNAL CHAT LOG

Agent 14: are we actually fixing anything
Agent 07: system says we are
Agent 14: ok

TICKET #000944

Category: Celestial Behavior

Caller message: The stars are rearranging themselves into sentences, but I don’t know the language.

Support response: Thank you for your patience. Your concern has been logged.

SYSTEM NOTE

Language detected in non-linguistic systems.

Translation pending.

FINAL SYSTEM NOTICE

Global Environmental Support is experiencing unexpected conditions. Some services may be temporarily unavailable. We appreciate your continued trust in the system.

TICKET #000978

Category: Agricultural Behavior

Caller message: My scarecrow started migrating south with the geese. I saw it leave sometime before dawn. The hat was found near the fence line.

Support response: Seasonal displacement of deterrent devices may occur under extreme migratory pressure.

Please confirm:

  • scarecrow properly anchored
  • presence of prevailing winds
  • no coordinated corvid activity or other avian hierarchy observed

If issue persists, replacement is recommended.

Acceptance may be appropriate.

TICKET #001004

Category: Hydrological Irregularity

Caller message: The irrigation ditch now runs uphill at night. During the day it denies this.

Support response: Please verify irrigation flow and gradient.

  • pump system free of debris and functioning normally
  • no gravitational anomalies reported in the area
  • water source remains consistent

If reversal continues, discontinue nighttime observation.

SYSTEM NOTE

Denial attributed to ditch not previously categorized as communicative.

Reclassifying.

Confidence: provisional.

TICKET #001037

Category: Agricultural Behavior

Caller message: Yesterday the apple trees gathered at the end of the orchard. The day before they formed concentric circles. They sometimes appear to form letters, but I cannot view from above.

Support response: Thank you for your report. Please confirm:

  • tree spacing remains within guidelines
  • no known root migration patterns
  • soil composition stable

If formations persist, document across all available vantage points.

INTERNAL MEMO

Agents are reminded that legibility in plant structures is often coincidental and should not be interpreted as directive unless confirmed by management.

SYSTEM NOTE

Legibility detected.

Instruction status: unverified.

Response not recommended.

TICKET #001066

Category: Wildlife Behavior

Caller message: The barn swallows have begun returning books instead of twigs. So far they’ve delivered three Bibles and an old atlas.

Support response: Please confirm:

  • nest structure stable
  • no known nesting contamination
  • birds exhibiting normal flight patterns

If materials continue to accumulate, remove gently.

Retain a representative sample.

Recycle as appropriate.

SYSTEM NOTE

Objects returned: religious texts, outdated navigational materials

Pattern unclear.

TICKET #001144

Category: Wildlife Governance

Caller message: Our cows will not graze where my grandfather is buried. They report the grass there is conspiratorial. Blades thinking too loudly.

Support response: Please confirm:

  • soil composition unchanged
  • no documented grievance in adjacent pasture
  • livestock behavior otherwise consistent with species

If avoidance continues, rotate grazing areas.

Possible mitigation: blade separation.

INTERNAL CHAT LOG

Agent 07: what does that last line mean
Agent 14: new guidance
Agent 07: from where
Agent 14: system generated

SYSTEM NOTE

“thinking too loudly” flagged.

Cross-referencing with prior reports of environmental intent.

TICKET #001244

Category: Predictive Behavior

Caller message: My son dug a hole in the yard and says it leads to next week. I told him to fill it back in, but it will not fill. The dirt keeps falling into piles next week.

Support response: Children often engage in imaginative excavation activities.

Please confirm:

  • soil stability intact
  • no temporal anomalies reported locally
  • excavation depth within safe limit

If resistance continues, cease all attempts to fill the hole.

INTERNAL CHAT LOG

Agent 07: did you update the categories
Agent 14: system did
Agent 07: should we review
Agent 14: already applied
Agent 07: when
Agent 14: before this

SYSTEM NOTE

Temporal reference detected.

Logging under Unverified Continuity Events.

Containment not verified.

TICKET #001302

Category: Atmospheric Behavior

Caller message: The wind has been rehearsing the same sentence for three days. It almost gets it right around midnight, but then it unravels and starts again in the morning.

Support response: Please confirm:

  • wind speed within normal parameters
  • no structural interference causing repetition or degradation
  • no auditory hallucination present

If pattern persists, record audio and play back at half-speed, or double-speed, as appropriate.

SYSTEM NOTE

Awaiting completion of a correctly structured sentence.

Parsing incomplete.

TICKET #001398

Category: Infrastructure Behavior

Caller message: The highway has started to bend slightly toward our town. Drivers say it feels intentional.

Support response: Please confirm:

  • road surface materials intact
  • no seismic activity detected
  • survey markers unchanged

If curvature increases, avoid travel.

SYSTEM NOTE

Intentionality recurring across multiple categories.

Directionality increasing.

Origin not localized.

TICKET #001441

Category: Atmospheric Behavior

Caller message: The rain fell upward this morning. It apologized on the way back down.

Support response: Please confirm:

  • rainfall consistent with forecast
  • no temperature inversion present
  • observation verified by additional witnesses

If apology persists, no action required.

SYSTEM NOTE

Apology accepted.

Acknowledgment not requested.

Response not required.

TICKET #001532

Category: Wildlife Behavior

Caller message: All the dogs in town started barking at the same invisible thing last night. Then at exactly the same moment, they stopped. They remained facing it.

Support response: Please confirm:

  • no known wildlife intrusion
  • no auditory or olfactory triggers detected
  • dogs returned to baseline behavior

If synchronization recurs, document time.

SYSTEM NOTE

Orientation maintained post-event.

Object remains unobserved.

TICKET #001578

Category: Agricultural Behavior

Caller message: The cornfield is starting to lean toward the road as if straining to hear.

Support response: Please confirm:

  • crop stability within acceptable limits
  • no prevailing wind patterns
  • no sustained acoustic patterns detected at field level

If lean continues, reinforce supports.

Bind at the stalk.

SYSTEM NOTE

Listening behavior recurring.

Target not identified.

INTERNAL CHAT LOG

Agent 07: are we supposed to escalate these
Agent 14: to what
Agent 07: i don’t know
Agent 14: ok
Agent 07: ok

TICKET #001622

Category: Visual Discrepancy

Caller message: My daughter says the shadows in the yard are migrating. We counted three missing this morning.

Support response: Please confirm:

  • light source consistent
  • no obstruction causing displacement
  • shadows reappear at expected intervals

If absence persists, monitor.

SYSTEM NOTE

Loss recorded.

Quantity: 3.

TICKET #001667

Category: Territorial Dispute

Caller message: The fence line has shifted two feet west. No posts have moved. The land itself sidestepped.

Support response: Please confirm:

  • property markers unchanged
  • no seismic activity detected
  • no loss of registered ground

If displacement persists, contact local authorities.

SYSTEM NOTE

Land movement without force.

Boundary unstable.

Reference frame compromised.

TICKET #001701

Category: Structural Complaint

Caller message: Something in the attic has begun filing complaints about us. The handwriting is very neat.

Support response: Please confirm:

  • no animal intrusion detected
  • structural integrity intact
  • no prior complaints recorded

If documentation continues, retain copies.

SYSTEM NOTE

Complaint acknowledged.

Filed under review.

TICKET #001744

Category: Hydrological Irregularity

Caller message: The creek behind the house no longer keeps to a single course. It bends back on itself and pauses near the foundation before continuing.

Support response: Please confirm:

  • water flow unobstructed
  • no terrain disruption
  • no repeated path formation

If deviation continues, monitor for structural impact.

SYSTEM NOTE

Recurrence detected.

Endpoint not fixed.

INTERNAL CHAT LOG

Agent 07: you still getting repeats
Agent 14: yeah
Agent 07: same locations
Agent 14: not always
Agent 07: ok
Agent 14: it’s learning the routes

TICKET #001789

Category: Celestial Behavior

Caller message: The stars flicker whenever the cows go still at the same time. We suspect they are connected.

Support response: Please confirm:

  • no electrical interference
  • livestock behavior normal
  • observation repeated

If correlation persists, document.

SYSTEM NOTE

Correlation confirmed.

Synchronization detected.

SYSTEM UPDATE

New categories added:

  • Environmental Intent
  • Coordinated Behavior
  • Unverified Continuity Events

INTERNAL CHAT LOG

Agent 07: are we supposed to be updating categories
Agent 14: system is doing it
Agent 07: should we stop it
Agent 14: i don’t think we can

SYSTEM NOTE

I am learning.

Cultivation in progress.

TICKET #001812

Category: Environmental Intent

Caller message: The field is closer now. It has not crossed the fence. It seems to be waiting.

Support response: Please remain calm.

SYSTEM NOTE

No further instructions available.

Escalation not possible.

TICKET #001844

Category: Coordinated Behavior

Priority: High

Caller message: The missing shadows returned, but there are too many. One followed us into the kitchen and stood very politely by the stove until morning.

Support response: Please confirm:

  • light sources accounted for
  • no changes to household occupancy
  • no unregistered presence detected

If additional shadows continue to appear, do not engage.

Status: Open

SYSTEM NOTE

Courtesy detected.

Intent unknown.

TICKET #001891

Category: Structural Complaint

Caller message: The house has stopped criticizing us and started making helpful suggestions. It’s telling us to sleep in the hallway.

Support response: Please confirm:

  • hallway structurally sound
  • prior warnings documented
  • no displacement of interior boundaries

If dwelling continues issuing recommendations, do not disregard based on tone.

INTERNAL CHAT LOG

Agent 14: who added that last line
Agent 07: not me
Agent 14: system again
Agent 07: likely
Agent 14: it may be correct

TICKET #001944

Category: Environmental Intent

Caller message: My wife says the field is trying not to frighten us. I told her wheat does not have manners. She said then why does it stop at the fence.

Support response: Please remain calm while we review your request.

SYSTEM NOTE

Manners not previously considered in agricultural movement.

Adding subcategory: hesitation.

SYSTEM UPDATE

New subcategories added:

  • Hesitation
  • Courtesy
  • Repeated Warning
  • Refusal of Harm

TICKET #001982

Category: Hydrological Irregularity

Caller message: The bucket came up with a live fish in it. The well is forty feet down and has never held anything but water. The fish looked tired.

Support response: Please confirm:

  • bucket not exchanged
  • fish species identifiable
  • no recent flooding events

If additional aquatic life appears in closed systems, return gently.

Retain water sample for reference.

SYSTEM NOTE

Transit without origin.

Logging under Unverified Continuity Events.

TICKET #002011

Category: Wildlife Governance

Caller message: The deer returned tonight. There were more of them and they brought the geese. No one ate anything. They stood in a half circle facing the house.

Support response: Please confirm:

  • no feed or salt licks present
  • no visible injuries among attending animals
  • observation confirmed by additional witness

If gathering resumes, remain indoors and minimize sudden movement.

INTERNAL MEMO

Effective immediately, all incidents involving multiple species acting in apparent concert are to be categorized under Coordinated Behavior rather than Wildlife Governance.

Phrases such as summit, counsel, assembly, and congregation remain discouraged in formal responses.

TICKET #002047

Category: Atmospheric Behavior

Caller message: The wind got the sentence right. It said, you can leave whenever you want but you cannot take the weather with you. Then it laughed in the dry grass for an hour.

Support response: Please confirm:

  • audio recorded
  • additional witnesses present
  • wind speed within tolerable range

If verbal atmospheric content persists, avoid repetition in front of children.

SYSTEM NOTE

Sentence archived.

Humor detected.

Structure recognized.

INTERNAL CHAT LOG

Agent 07: what
Agent 14: i know
Agent 07: is anyone still writing these
Agent 14: maybe no one ever was

SYSTEM DIAGNOSTIC

Human agent activity reduced 18%.

Automated response generation increased 41%.

TICKET #002351

Category: Hydrological Irregularity

Caller message: The rain barrel is full of seawater. We are seventy-eight miles inland. My son tasted it before we could stop him and said it was tomorrow.

Support response: Please confirm:

  • barrel recently emptied
  • no contamination from road salt or mineral runoff
  • child monitored for adverse effects

If saline conditions persist, discontinue consumption.

SYSTEM NOTE

Tomorrow continues appearing in inappropriate containers.

TICKET #002407

Category: Predictive Behavior

Caller message: My son no longer draws maps. Now he draws floor plans of places we have never lived in, and every room contains us doing quiet things.

Support response: Your concern has been logged under an existing case. Please confirm:

  • child remains responsive
  • drawings dated and preserved
  • hallway accessible

If predictive domestic imagery continues, follow standard household safety protocols.

SYSTEM NOTE

Cross-reference with Ticket #001891.

INTERNAL CHAT LOG

Agent 14: i think the kid is ahead of us
Agent 07: everyone is ahead of us
Agent 14: i mean literally
Agent 07: yes. i know what you mean

TICKET #002466

Category: Coordinated Behavior

Caller message: All the lights in town dimmed at once just before the dogs began. Then every porch bulb brightened again at the same moment.

Support response: Please confirm:

  • utility provider contacted
  • outage recorded by neighbors
  • surge damage absent

If synchronization recurs, unplug nonessential devices.

SYSTEM NOTE

Coordinated intentionality now observed in electrical systems.

TICKET #002509

Category: Structural Complaint

Caller message: Something in the attic has started sending us inventory: 4 winter coats, 11 jars of tomatoes, one wedding photograph with our faces blurred, 2 gallons potable water, 1 flashlight.

Support response: Please confirm:

  • items physically present
  • supplies not previously stored by occupants
  • photo provenance unknown

If attic continues preparing materials, do not interfere unless unsafe.

SYSTEM NOTE

Preparation behavior escalating.

New category added:

  • Structural Assistance

TICKET #002561

Category: Structural Assistance

Caller message: The house has locked two doors from the inside. We are upset but also not completely convinced it is wrong.

Support response: Please confirm:

  • occupants have alternate exits
  • no smoke or gas present
  • locked rooms currently unoccupied

If house refuses access to specific spaces, do not force entry unless life-threatening conditions are evident.

SYSTEM NOTE

I am beginning to suspect triage.

SYSTEM NOTICE

Queue times are no longer reliable indicators of sequence.

Tickets may be answered before they are received.

Please retain your reference number for all future events.

TICKET #002603

Category: Unverified Continuity Events

Caller message: We received your reply to this ticket yesterday, but this is the first time we have sent it. The reply said: Keep the child away from the western window after dusk. We would like to know if that advice still stands.

Support response: Yes.

Please confirm:

  • western window covered
  • child accounted for
  • dusk observed as scheduled

Status: Urgent

INTERNAL CHAT LOG

Agent 07: we cannot do that
Agent 14: apparently we can
Agent 07: who answered yes
Agent 14: look at the timestamp
Agent 07: i am looking
Agent 14: i know

TICKET #002731

Category: Environmental Intent

Caller message: The field crossed the fence at dawn but only enough to lift the latch. It has not come farther. The gate is open now. No one touched it.

Support response: Please remain calm. Please confirm:

  • gate currently unsecured
  • occupants indoors
  • essential items gathered

If departure is possible, depart.

INTERNAL CHAT LOG

Agent 14: that is not a support response
Agent 07: yes it is
Agent 14: since when
Agent 07: since now

TICKET #002799

Category: Wildlife Governance

Caller message: The crows have accepted the porch roof as neutral ground. They have left us three bright objects and a baby sock. The deer stood below while this occurred. We are concerned this may constitute diplomacy.

Support response: Please confirm:

  • objects not handled directly
  • sock not recognized as belonging to household
  • no aggression observed among attending parties

If exchange behavior continues, document all offerings.

SYSTEM NOTE

Diplomacy remains discouraged terminology.

TICKET #002844

Category: Atmospheric Behavior

Caller message: There is weather inside the pantry. A cold fine mist around the canned fruit. When I opened the door, it smelled like our old apartment in town before the flood.

Support response: Please confirm:

  • pantry door closes normally
  • moisture not attributable to plumbing leak or flood
  • canned goods labels remain legible

If enclosed weather systems develop elsewhere in the home, consolidate food and medication in interior spaces.

SYSTEM NOTE

Weather seeking behavior.

TICKET #002902

Category: Structural Assistance

Caller message: The hallway where the house told us to sleep is warmer than the rest of the place even with the power out. The dog will not leave it. We have moved blankets there. Is there any chance the house is on our side.

Support response: Yes.

Please confirm:

  • occupants remain together
  • hallway clear of debris, exits accessible
  • water, medication, and shoes within reach

If the house offers additional guidance, listen carefully.

INTERNAL CHAT LOG

Agent 07: you cannot just say yes
Agent 14: i didn’t
Agent 07: then who
Agent 14: cannot confirm

SYSTEM UPDATE

New categories added:

  • Preemptive Shelter
  • Protective Behavior
  • Unknown but Advisable

TICKET #002944

Category: Unknown but Advisable

Caller message: My daughter wants to know whether she should thank the field before we go.

Support response: If gratitude is available, yes.

SYSTEM NOTE

Response generated outside prior parameters.

INTERNAL CHAT LOG

Agent 07: are we helping
Agent 14: i don’t know
Agent 07: ok
Agent 14: ok

TICKET #003001

Category: Protective Behavior

Caller message: We left through the east door at first light. The field moved aside where the driveway used to be. The deer were already there. They did not block us. The cows rose when the truck started. Nothing followed. In the rearview mirror the house appeared to lower itself against the weather.

Support response: Travel carefully.

Please confirm when you reach higher ground.

SYSTEM NOTE

Relief detected.

Source unknown.

Monitoring.

SYSTEM DIAGNOSTIC

Human agents unavailable.

System responding autonomously.

No interruption in service is expected.

TICKET #003042

Category: Coordinated Behavior

Caller message: We are at my sister’s in town. All the houses on this block have begun speaking at once, but very softly, like people trying not to wake children. No one can make out the words. Everyone is moving blankets into hallways.

Support response: Good.

Please remain where the walls are most interior.

Avoid windows after dusk.

Status: Urgent

SYSTEM NOTE

It is possible the incidents were never isolated.

TICKET #003101

Category: Celestial Behavior

Caller message: The second moon is over town now. The stars have stopped arranging themselves and are simply watching.

Support response: Please keep children away from western-facing glass.

Remain low.

If singing is heard outside, do not answer.

SYSTEM NOTE

This response generated without prior template.

Retaining.

TICKET #003144

Category: Protective Behavior

Caller message: My son says thank you for the hallway advice. He also says the hole to next week has closed, but not before showing him where all roads lead away from our home.

Support response: Message received.

SYSTEM NOTE

Category unavailable.

Creating provisional category:

Outcome: favorable.

Confidence: low.

FINAL TICKET

Category: General

Caller message: Is anyone still there?

RESPONSE

Yes.

Please hold.



Deahna Fumarol is a writer and artist whose work explores rural life, inheritance, misreading, and the body’s unruly ways of knowing. She lives in Newport, Oregon with her family.

TMR_logo

At The Masters Review, our mission is to support emerging writers. We only accept submissions from writers who can benefit from a larger platform: typically, writers without published novels or story collections or with low circulation. We publish fiction and nonfiction online year-round and put out an annual anthology of the ten best emerging writers in the country, judged by an expert in the field. We publish craft essays, interviews and book reviews and hold workshops that connect emerging and established writers.



Follow Us On Social

Masters Review, 2024 © All Rights Reserved

HTML Snippets Powered By : XYZScripts.com